Privacy Policy

Effective date: July 27, 2026. This policy explains how information is collected, used and shared when you visit trophyhouseshop.com, create an account, contact us or place an order.

Information we collect

We may collect your name, billing and shipping addresses, email address, telephone number, account credentials, order details, personalization instructions, uploaded artwork and communications. Payment information is processed by the payment provider selected at checkout; we do not intentionally store complete payment-card numbers. Server logs and cookies may also provide device, browser, IP address, referring page and website activity information.

How information is used

Information is used to operate the store, create personalized products, process and deliver orders, prevent fraud, communicate about purchases, answer requests, maintain accounts, improve the website and comply with legal obligations. Marketing messages are sent only as permitted, and recipients may use the unsubscribe option provided.

Service providers

We may share information with providers that support hosting, ecommerce, payment processing, fraud prevention, email, analytics, production, shipping and professional services. These providers receive information appropriate to their function. Information may also be disclosed when required by law or in connection with a legitimate business transfer.

Cookies, retention and security

Cookies support the cart, account sessions, security and preferences. Browser controls can block cookies, but some store functions may stop working. Information is retained as reasonably necessary for orders, customer service, accounting, disputes, security and legal compliance. We use practical administrative and technical safeguards, although no online system can guarantee absolute security.

Your choices and contact

Depending on your location, you may request access, correction or deletion of certain personal information. We may verify identity before acting on a request. Contact info@trophyhouseshop.com, call (832) 473-8679, or write to 804 W Dallas St, Suite 3, Conroe, TX 77301.